FAQ

Answers to the questions we get most often. For anything else, email cs.center0604@gmail.com.

What is your return policy?

You have 30 days after receiving your item to request a return. To be eligible, your item must be unworn or unused, with tags, in its original packaging, and you will need the receipt or proof of purchase.

How do I start a return?

To start a return, please contact us at cs.center0604@gmail.com. If your return is accepted, we will send you a return shipping label and instructions on where to send your package. Items sent back without first requesting a return will not be accepted.

What items are non-returnable?

We cannot accept returns on perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-returnable.

How long will it take to receive my order?

Orders generally take 4-6 business days to be processed before shipping. Shipping to the USA typically takes 3-8 business days, while shipping to the rest of the world takes 3-12 business days. Please add the processing time to the shipping time for the total delivery estimate.

How can I track my order?

An email with your online tracking information will be available on our website after your order has been processed. If your tracking number doesn't work, please contact us at cs.center0604@gmail.com.

How can I contact The Weekend?

You can contact us by email at cs.center0604@gmail.com or by phone at (469)397-3536. Our physical address is E HI SHOP LLC, 1303 Rycroft St, Honolulu HI 96814.